The Agemark team
The Agemark team – across all lifestyles, across all communities – shares the Agemark values and commitment of enhancing life for seniors. Agemark team members:
- Respect, encourage and listen to one another
- Provide a safe harbor for residents, where help and unconditional love is always offered
- Accept, appreciate and embrace individuality
- Rejoice, play, learn, grieve, grow and face challenges together with our residents
- Believe relationships are so much more important than things
Their commitment stems from the Agemark leadership team who has decades of collective experience in the senior living and senior care industry. The team is widely recognized for creating innovations in senior living communities that empower residents to live well and thrive.
Meet our leadership
Chief Executive Officer, Founder
Richard Westin has served as Agemark CEO since 1987. A senior living pioneer, he is passionate about providing exceptional life experiences for our residents. He is equally committed to instilling creative ideas and enthusiasm to the Agemark team.
Prior to co-founding Agemark, Richard was a successful real estate syndicator and investor. He holds a BA from the University of North Carolina and a JD from the University of California.
“When I helped found Agemark 35 years ago I hoped it would become a company that was true to its mission of providing passionate care and fun for our residents, their families and for every member of our one thousand wonderful employees. Older folks who need our services also need to know that we care deeply for them and have their back every single day. It is an honor to bring love, compassion and joy to their lives. Treating people like family is the heart of what we do.”
Chief Operating Officer
Marty Hug has served as Chief Operating Officer of Agemark Senior Living since 1997. An experienced senior living professional, he is responsible for overseeing operations of all Agemark Senior Living Communities. Through his hands-on management style, Marty provides the leadership, focus and commitment to excellence necessary for each community to succeed. Under his tutelage, Agemark continues to grow and flourish as a company.
Prior to his current role, Marty was Executive Director of The Kensington in Hastings, Nebraska, and later served as a Regional Director with Agemark. Including his time with the company, he’s has 33 years of experience in nursing home and assisted living management. He holds a BA from Dana College.
“What I love most about Agemark is that each and every day, we get the opportunity to change lives – those of our residents and also, our employees. We have the opportunity to deliver on promises to our people, regardless of age or challenge. We are able to help all who work with us or reside in one of our communities grow, have fun and live a life of purpose.”
Michael Pittore began as an Agemark principal in 2015. Committed to providing superior experiences for residents and families in new and underserved markets, Michael focuses on business development related to acquiring, financing and capitalizing new projects, as well as exploring new strategic partnerships in operations and marketing.
Prior to working for Agemark, Michael spent eight years in real estate investment banking at Deutsche Bank and Goldman Sachs in both Europe and the USA. He holds a BS in Engineering from Cornell University.
“Growing up in and around senior living, you might say that I didn’t choose the business, it chose me. I’m happy that’s the case. The work we get to do every day is changing the lives of those around us and it’s my privilege to be part of it.”
Director of Operations
Nicole Campbell joined the Agemark team in 2005, beginning as a program coordinator before being elevated to a community Director in 2012. In 2018, she began her current role as Director of Operations and now oversees six Agemark communities.
She holds a bachelor’s degree in Education with a specialization in recreation therapy and gerontology. She is also a Certified Dementia Practitioner.
“I joined the Agemark team because it was clear that this was a company that put residents and families first. I was confident that I would have an opportunity to care for seniors and their families the way they were intended to be cared for – like family.”
Director of Development and Procurement
Stacy Glock began working for Agemark in 1998. She spent 15 years as a Community Director and Regional Director at two Agemark communities in Nebraska, before joining the Management team as Director of Operations in 2012. She was named Director of Development and Procurement in 2019.
Stacy’s main focus is the development of new Agemark communities, where she works closely with builders, contractors, local organizations and more. She also leads projects related to upgrades of Agemark’s existing communities as well as procurement of items such as buses, dining equipment and much more. In addition, she is tasked with assisting the COO with fiscal objectives.
She holds a bachelor’s degree in Exercise Science and a master’s degree in Public Health with a minor in Gerontology, both from the University of Northern Colorado.
“I enjoy being part of a team that truly cares for seniors and their families, especially while they face such challenging and emotional times in their lives. In my time with Agemark, I’ve grown so much, both personally and professionally.”
Terri Jo Goldsmith
Terri Jo Goldsmith
Terri Jo Goldsmith has worked at Agemark since 2007, first as Director of The Kensington in Beatrice, Nebraska, later serving in a dual role as a Corporate Nurse Consultant. In 2014, she began full time as Agemark’s Corporate Nurse. In her current role, Terri Jo is focused on the wellness of all Agemark residents, and serves as a resource, coach and mentor for all nurses at all Agemark communities. She establishes internal wellness policies, ensuring that each is compliant with state regulations. In addition, she assists with hiring, training and education in all communities.
A nurse for more than 25 years, she holds an RN-BC with certification in Gerontological Nursing and a CRRN (Certified Rehabilitation Registered Nurse) and is a Certified Dementia Practitioner (CDP). She is a passionate advocate for individuals with dementia and is devoted to improving quality of life for seniors in Agemark’s care.
“I love working for Agemark for so many reasons – our mission, our leadership and the vision of our owners. I am so grateful to get to do what I love – helping improve the lives of our seniors – each and every day!”
Life Enrichment Director
With more than 30 years of experience, Marcia Houchin is a guiding light in the senior living industry. She developed LifeCycles, Agemark’s signature, holistic approach to maximizing physical, social, intellectual and spiritual wellness. Marcia is responsible for training, coaching and developing Life Enrichment Coaches at each of Agemark’s 21 communities.
Prior to her current role, Marcia served as National Director of Marketing for Agemark. Before that, she served as Director of The Kensington in Hastings, Nebraska, and as Life Enrichment Director at the same community.
“It is my life’s passion to create programs that engage the minds, bodies and hearts of everyone who lives and works in our communities, through meaningful and exciting activities. I am grateful that Agemark is committed to life enrichment innovation, building families and challenging the stereotypes of aging.”
Director of Training and Development
April McKenna began as Director of Training and Development for Agemark Senior Living in 2019. She is responsible for on-boarding, training, coaching and development of all Agemark employees.
April brings more than 20 years of experience in sales, operations, human resources, talent strategy, and organizational development and has worked with organizations including Cox Communications, LA Weightloss Centers, Children’s Hospital, Caterpillar and Blue Cross & Blue Shield. She holds a bachelor’s degree in Business Management and a master’s degree in Communications & Organizational Psychology from Bellevue University. She holds certifications in Six Sigma, Change Management, Learning and Performance, Coaching, Behavioral Assessments and Dementia.
“Taking care of my father, who suffers from dementia, gave me a new appreciation for senior living and the importance of preserving his quality of life. Agemark 100% stands behind changing lives for all seniors, this is instilled in our culture. After touring and visiting a variety of communities, it is clear that Agemark is a trusted senior living advisor and has the highest standards for care and compassion for every resident and employee. Treating people like family is what we do!”
Jesse Pittore has served as President of Agemark since its founding in 1987. Dedicated to the performance and success of each community, he works to ensure the highest quality of care and service are provided to our residents and their families.
Prior to co-founding Agemark, Jesse specialized in renovating historic properties in the San Francisco Bay area. He holds a BS is Engineering from the University of California.
“My favorite thing about Agemark is our people. Agemark employees truly love taking care of residents and have a genuine heart for those they serve.”
Forrest Westin has served as an Agemark principal since 2004. He is dedicated to growing and developing exceptional communities for Agemark residents and families. Forrest focuses on development, acquisition, design and financing, as well as corporate management.
Prior to joining Agemark, Forrest was a real estate developer and an investment banker. He holds a bachelor’s degree from Middlebury College and a master’s in Real Estate Development from the Massachusetts Institute of Technology.
“I love that Agemark really is one big family, all working towards our goal of creating exceptional experiences for our residents and families.”
Director of Operations
Rachel Benda joined the Agemark family in 2008 as Executive Director of The Kensington in Fort Madison, Iowa. She was promoted to her current position in 2017 and now oversees six Agemark Communities. Prior to working for the company, Rachel was a manager in retail sales and was Director of the Fort Madison, Iowa, Convention and Visitors Bureau.
Rachel earned a bachelor’s degree in Business Administration from Culver-Stockton College and is an ICAL (Iowa Center for Assisted Living) Leadership Academy Graduate. Under her leadership, The Kensington of Fort Madison earned a Silver Quality Award in 2017.
“At Agemark, I’ve always felt supported and trusted. Our company makes it clear that my opinion really matters. I took great pride in what I did as an Executive Director of a community and now I get to oversee five communities – coaching, training and mentoring them to be better each and every day! This company has been my home for 12 years – I’ve grown, been challenged and helped change a lot of lives. I am so lucky to get to do what I do!”
National Director of Sales
Tina Cunningham has served as National Director of Sales for Agemark since 2016. Before joining the Agemark family, Tina spent 15 years in various sales and marketing roles in independent senior living, assisted living, memory care and skilled nursing. She is passionate about seniors and is devoted to assisting Agemark communities grow and improve. An energetic and enthusiastic leader, Tina provides coaching, training and support to more than 20 community sales teams.
Tina earned a Bachelor of Science in Business Administration with an emphasis in Marketing from the University of Nebraska-Omaha.
“What I love most about Agemark is our family atmosphere, our culture and our PICC values – Professionalism, Integrity, Commitment and Compassion.”
National Marketing Director
Ashley Gloystein-Klatt joined Agemark Senior Living as National Marketing Director in 2019. In her role at Agemark, she directs all branding and marketing initiatives and oversees marketing plans and strategy for each of Agemark’s resident communities.
Ashley has spent more than 15 years serving marketing director roles in collegiate athletics and quick service restaurants as well as an agency marketing strategist for athletic teams, credit unions, hospitals, restaurants and entertainment venues, among other retail clients. She holds a bachelor’s degree from the University of Nebraska-Lincoln and a master’s degree from the University of Iowa.
“I came to Agemark because I wanted the opportunity to help make a difference in the lives of others. I also wanted to work for a company that truly practices what they preach. Our leaders are incredibly supportive and the culture here is second to none.”
Director of Human Resources
Lisa Graham has served as Director of Human Resources for Agemark since 2013. She is dedicated to creating effective systems, developing leaders and creating an engaged workforce, resulting in top-notch service to seniors and families. She focuses on benefits, employee relations, recruitment and performance management, policies and procedures, risk management and leadership coaching.
Lisa’s background involves various human services roles. She began her career working in the foster care system and over time made the transition to management, recruiting and HR. An HR professional for more than 13 years, Lisa holds a BA in Psychology from the University of Nebraska-Lincoln and an MBA from the University of Nebraska-Omaha.
“I love the Agemark mission – treating people like family. It may sound cliché, but here it is true. Whether we’re celebrating our successes or struggling and need support, we do it together. We celebrate the highs and carry each other through the lows. I love our team – they are truly a second family to me. Everyone at Agemark expresses dedication and compassion.”
Director of Operations
Becky Langdon joined the Agemark family in 2004, as an Executive Director at Astoria of Tracy, California, an Agemark assisted living and memory care community. After more than 13 years in her role, she was elevated to Director of Operations, where she has oversight of six communities. Becky is dedicated to helping our communities provide exceptional care and experiences for residents.
Becky’s background also includes experience in property management. She studied Gerontology at American River College and Business Administration and Management at San Joaquin Delta College.
“Working with the elderly is my calling and I’m so fortunate to do what I love every day. Agemark is an amazing family-owned company that truly leads with love. In our company, every voice matters.”
Director of Operations
Stacy Randels rejoined the Agemark family as Director of Operations in March 2020. She had previously served as Director of CountryHouse in Omaha from 2015-2016. Stacy has worked in healthcare for 25 years, including serving roles at other senior living residences. She most recently served as a clinic manager for Nebraska Medicine.
She holds a bachelor’s degree in organizational communication and a master’s degree in healthcare administration. A lifelong resident of Omaha, NE, Stacy is married to James and has three children: Allie, Christian and Emma.
“I believe very strongly in Agemark’s company values and am so excited to be part of a company that is looking to innovate and grow while maintaining an amazing culture and placing great emphasis on teamwork and collaboration.